eCourtDate Case Management
GovPayPlan is the supported payment processor for eCourtDate CMS. Payments post to the case ledger automatically, with each payment, refund, and adjustment tied to its case.
Platform features
GovPayPlan accepts payments, records them, pays the agency, and controls who may do each. This page lists the features by area.
What the platform does
GovPayPlan accepts payments online, at the counter, and in the field; records them in one ledger; sends payment reminders; pays the agency on a published schedule; and provides a settlement statement for each deposit.
Collect
Take payments on the portal, at counter and mobile terminals, and by recording cash and checks.
Schedule
Set up installment plans and recurring charges with reminders by text and email.
Operate
Import balances, correct records, issue refunds, and resend receipts.
Reconcile
Match each deposit to its settlement statement and export entries for the general ledger.
Distribute
Apply allocation rules across funds and recipients and trace each allocation.
Administer
Manage agency accounts, the four staff roles, portals, and terminals.
Payment collection
A payment made online, at a counter terminal, in the field, or by mail is recorded in the ledger with a receipt and a reconciliation entry.
- Agency-branded portals with a custom domain, instructions, and fee disclosure
- Visa, Mastercard, Discover, American Express, Apple Pay, Google Pay, Cash App, and ACH
- Countertop and mobile terminals for EMV chip, contactless, and magstripe
- Cash, check, and money order recorded by Cashier users at no processing fee
- Portals in more than 100 languages, built to WCAG 2.1 AA
Payment plans and reminders
Installment plans, recurring charges, and partial payments are tied to the original balance. Reminders with a payment link are sent by text and email.
- One-time, recurring, installment, and partial payment arrangements
- Weekly, biweekly, monthly, and agency-defined schedules
- Optional AutoPay with start and end dates
- Reminders, confirmations, and past-due notices by text and email, sent by eCourtDate
- Balance tracking visible to staff and to the payer
Counter and field terminals
Two terminal models cover staffed windows and field work. Terminals arrive configured. Card data is encrypted inside the device and is not stored on agency systems.
- Countertop terminal for staffed payment windows
- Mobile wireless terminal for probation visits, court events, and satellite offices
- Terminal charges that calculate the remaining balance automatically
- Customer and merchant receipts for card, bank, cash, and terminal payments
- Advance replacement on rentals and mobile subscriptions
Payer records
The payer record holds the person or organization, balances, payment history, plans, messages, and notes.
- Searchable person and organization profiles
- Outstanding and paid balances with recent payment history
- Linked payment plans and recurring charges
- Text and email messages with direct payment links
- Shareable pay links and QR codes with configurable fields and amount limits
Payment operations
Staff create, import, review, and correct payment records from the admin portal.
- Individual payment creation with references, dates, cases, citations, and notes
- Guided CSV import with field mapping, validation, and preview
- Transaction filters, status controls, voids, and refunds by authorized users
- Receipts printed or resent on request
- Clear separation of test and live environments
Reporting and reconciliation
Authorized finance users open payout schedules, settlement statements, and transaction-level reconciliation reports at any time.
- Settlement statements for every payout
- Reports by department, payment method, and date
- Exports for general ledger posting and audit
- Saved report definitions and print-ready layouts
- Timestamped activity and configuration history
Settlement statementPayout of June 2
Gross$128,420.00
Refunds$640.00
Deposit$127,780.00
Municipal court1,204 payments$82,100.00
Utility billing612 payments$38,640.00
Permits96 payments$7,040.00
Administration and access
Administrators manage agency accounts, staff access, public portals, locations, and terminals from one place.
- Multiple agency accounts under one organization, each with its own portal, payout account, and reporting
- Four roles: Administrator, Finance, Cashier, and Read-Only
- Unlimited staff users
- Multifactor authentication
- Single sign-on on Enterprise plans
- Portal branding, custom domains, payment types, instructions, and embed codes
- Locations, terminals, and default configurations
Integrations
Available with Enterprise plans. Existing balances, cases, and payer records can be imported by CSV on every plan.
REST API and webhooks
A documented API for payments, accounts, and status, with webhooks for real-time payment notifications.
SFTP batch exchange
Import obligations and return payment records on a schedule through managed SFTP.
Case management systems
Pre-built integrations for common court and case management systems. Ask about your system by name.
Single sign-on
Staff sign-in through the agency identity provider, with GovPayPlan roles preserved.
Embeds and custom domains
Place the payment experience inside an agency website or publish it on an agency-controlled domain.
Platform questions
Yes. Onboarding includes live training sessions, video tutorials, and written guides at help.govpayplan.com. Most staff are working on their own after the first session, and the support team remains available after launch.
No. Staff users are unlimited, payouts carry no fee, and there is no setup fee. The only recurring platform cost is the annual software subscription, which is waived at $250,000 or more in annual gross payment volume.
Card: Visa, Mastercard, Discover, and American Express, credit and debit. Wallet: Apple Pay, Google Pay, and Cash App. Bank: ACH direct debit. In person, terminals accept EMV chip, contactless tap, and magstripe.