Our approach
Your privacy is important to us. GovPayPlan, the payment processing platform of eCourtDate, respects the privacy of information collected across govpayplan.com and the sites we operate.
Information we collect
Log data
Our servers may automatically log standard browser data, including IP address, browser type and version, pages visited, date and time, time spent on pages, and related technical details.
Personal information
We may request information such as your name, work email, phone number, agency details, and information you choose to provide. We request information relevant to providing or improving a service.
How we collect information
We collect information by fair and lawful means, with your knowledge and consent. You may decline to provide information, with the understanding that doing so may limit access to some services.
How we use information
We may use identifying and non-identifying information to provide services, respond to inquiries, understand website use, improve user experience, protect our systems, and meet legal obligations. We may share aggregated and anonymized information in usage or trend reports.
Data processing and storage
We retain personal information for as long as necessary to provide services, meet applicable obligations, or support legitimate business needs. We use commercially reasonable safeguards to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. No electronic transmission or storage method can be guaranteed to be completely secure.
Payments made through agency portals
When you pay a court or government agency through a portal operated on GovPayPlan, the agency determines what you owe and what information it requires. GovPayPlan processes the payment on the agency’s behalf. Card numbers are tokenized and are not stored on agency systems. Payment records are retained as required to support the agency’s reconciliation, audit, and records obligations. Questions about a specific payment, balance, or refund should be directed to the agency named on your notice or receipt.
Cookies
We may use cookies to understand website activity and remember preferences. You can instruct your browser to refuse cookies, though some website features may not work as intended.
Third-party services
Service providers may access information only to perform specific work on our behalf. We do not sell or rent personal information to marketers or unrelated third parties. External websites linked from this site have their own privacy practices.
Legal requests
We may preserve or disclose information when reasonably necessary to comply with legal process, protect rights or property, protect public safety, prevent fraud or crime, or address activity we reasonably believe is unlawful.
Children's privacy
This website does not knowingly target or collect personal information from children. A parent or guardian who believes a child has provided personal information should contact us.
Your choices
You may request information about personal data we hold about you and ask that it be corrected, updated, restricted, or deleted, subject to applicable law and legitimate retention requirements.
Changes to this policy
We may update this policy to reflect changes in our practices. The effective date above identifies the current version.
Contact
For privacy questions or requests, contact GovPayPlan.