1. Find the payment page
Use the link or QR code on your notice, citation, or bill, or the payment link on the agency’s official website. govpayplan.com is the company website, not a payment page.
How to pay a fine, fee, or bill
Your court or agency uses GovPayPlan to take payments. The agency decides what you owe. We move the money and send you a receipt. This page explains where to pay, what the fee is, how to check that a payment page is real, and who to contact if something goes wrong.
2. Check the page and look up what you owe
The agency’s name appears at the top of the page. Enter the case, citation, or account number from your notice. The balance shown is the balance the agency set. If the name or number does not match your notice, stop and call the agency.
3. Review the fee and pay
The fee is shown as a separate line before you confirm. Pay by card, Apple Pay, Google Pay, Cash App, or bank account.
4. Keep your receipt
You will get a receipt by email as soon as you pay. Some agencies also send a text. Save it. The agency can see your payment right away.
About the fee
Paying by card or bank account costs money to process. You pay that cost as a fee added to your total, and the full amount you owe goes to the agency. The exact fee is shown on the screen before you confirm. For most agencies it is 4% or 5% on card, Apple Pay, Google Pay, and Cash App payments, with a $2.00 minimum, and 2% on bank account payments, with a $1.00 minimum.
Cash, checks, and money orders paid at the agency counter carry no fee. If your payment is refunded after it has settled, the fee is not refunded.
| You owe | You pay with | Fee | Total |
|---|---|---|---|
| $185.00 | Card (4% plan) | $7.40 | $192.40 |
| $15.00 | Card (4% plan) | $2.00 | $17.00 |
| $100.00 | Bank account | $2.00 | $102.00 |
| $40.00 | Cash at the counter | $0.00 | $40.00 |
Questions from people making a payment
I received a notice that mentions GovPayPlan. Is it legitimate?
Your court or agency uses GovPayPlan to take payments. The agency decides what you owe; GovPayPlan moves the money and sends you a receipt. Use the link or QR code printed on your notice, or the payment link on the agency’s official website. To check that a payment page is real: the agency’s name appears at the top, the case or account number matches your notice, and the fee is shown before you confirm. If you are unsure, call the agency at the number on its official website.
Where do I pay?
On your agency’s payment portal. The address is printed on your notice, bill, or receipt, and most agencies also link to it from their official website. govpayplan.com is the company website, not a payment portal.
Why is there a fee, and how much is it?
Paying by card or bank account costs money to process. You pay that cost as a fee added to your total, and the full amount you owe goes to the agency. The exact fee is shown on the screen before you confirm. For most agencies it is 4% or 5% on card, Apple Pay, Google Pay, and Cash App payments, with a $2.00 minimum, and 2% on bank account payments, with a $1.00 minimum. Cash, checks, and money orders paid at the agency counter carry no fee. If your payment is refunded after it has settled, the fee is not refunded.
Can I pay part now and the rest later?
If your agency offers payment plans, you can choose one at checkout, pick a schedule, and get reminders by text and email before each installment. If no plan is offered for your payment type, contact the agency listed on your notice.
What can I pay with?
Visa, Mastercard, Discover, and American Express credit or debit cards. Apple Pay, Google Pay, and Cash App. A bank account. At the agency counter you can also pay with cash, check, or money order.
Will I get a receipt?
Yes. You will get a receipt by email as soon as you pay, in the language you selected. Some agencies also send a text. Save the receipt. The agency can see your payment right away.
Can I pay in a language other than English?
Yes. Payment portals support more than 100 languages. Choose your language on the portal and the instructions, forms, and receipt will display in it.
My payment failed, I was charged twice, or I need a refund. Who do I contact?
Contact the agency listed on your notice or receipt first. The agency controls your balance and issues refunds. For a technical problem with a payment page, call GovPayPlan at (877) 831-1755, Monday through Friday, 8:00 a.m. to 8:00 p.m. Eastern, excluding federal holidays. Outside those hours, try the payment again the next morning and keep any error message you received.
Help with a payment
Contact the agency on your notice or receipt first. The agency controls your balance, due dates, and refunds. For a technical problem with a payment page, call GovPayPlan at (877) 831-1755, Monday through Friday, 8:00 a.m. to 8:00 p.m. Eastern, excluding federal holidays. Outside those hours, try again the next morning and keep any error message you received.