Service Plan
A one-year Service Plan sets the plan tier, processing rates, subscription terms, and any terminal purchases or rentals. Processing rates are fixed for the term.
Procurement and contracting
What a purchasing office, finance director, or county attorney needs to evaluate GovPayPlan: how it is contracted, what it costs, and which documents are available on request.
How GovPayPlan is contracted
Price sheet
The price sheet on this site (version 1.0, August 2026) is the price sheet attached to the agreement. Published rates.
Tier review at renewal
Tier placement is reviewed at each renewal using trailing 12-month gross payment volume. Qualifying agencies move to the better rate. Rates do not change mid-term.
Agency cost
Processing fees are paid by the payer. The $2,500 annual software subscription is waived at $250,000 or more in annual gross payment volume, with prior-year volume accepted from day one.
Users and accounts
Each subscription covers one agency account with unlimited staff users. A separate court or issuing authority that needs its own portal, reconciliation, and payouts is covered by its own subscription.
Review before commitment
A copy of the current Service Plan agreement is available on request for legal review before any commitment.
Documents available on request
- W-9
- Certificates of insurance
- Current price sheet and Service Plan agreement
- PCI DSS documentation
- SOC 2 Type II report (under NDA)
- Accessibility conformance information (WCAG 2.1 AA)
- Architecture and security overview for vendor risk questionnaires
- Agency references by state and agency type
Send requests to info@govpayplan.com with the agency name and the documents required. Solicitations and RFPs may be sent to the same address.
Contracting questions
GovPayPlan is provided under a one-year Service Plan. Processing fee rates are fixed for the duration of the plan.
Processing costs the agency nothing. All processing fees are passed to the payer as a disclosed convenience fee, and your agency receives 100% of the payment amount. The Agency Software Subscription is $2,500 per year and is waived for agencies processing $250,000 or more in annual gross payment volume. New agencies qualify from day one by documenting prior-year volume through their current provider’s statements or agency financial reports.
No. Rates never change mid-term. Tier placement is reviewed at each Service Plan renewal based on trailing 12-month gross payment volume, and qualifying agencies step down to the better rate at renewal.
Solicitations and evaluations
Call or email for the price sheet, the Service Plan agreement, and references. Responses are prepared from the same published terms your agency would sign.